Special Needs Family with Mirabel; girl in costume; Encanto
  • On Oct 18, 2023
    Ian from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I just purchased 20 e tickets for the family. Can I have all tickets on my phone app once I registered each one along with a reservation and give them their assigned paper e-ticket? Or do they they scan the phone bar code as well?

    Hello there Ian!  Wow, what an exciting family trip you have coming up!  

    I just chatted with a friendly Cast Member, and they recommend managing your theme park tickets and theme park reservations in groups of 10 in your Disneyland app.  You could definitely give your family a paper ticket to manage and scan as they enter the parks, but I would recommend having another person link tickets to their account so you won't have to worry about managing all of the tickets on one account.  If you each have 10 tickets to handle, that seems much more manageable!  To link tickets to the Disneyland app, you can navigate to the three horizontal bar line icon in the bottom right-hand corner and tap "Tickets and Passes."  You can then tap "Link Tickets and Passes" and you can scan the barcodes or enter in the ticket numbers manually.  

    This will definitely be helpful if you're looking to purchase Disney Genie+ Service, and the Cast Member let me know that the maximum number of tickets to manage and book Lightning Lane entrances with is 10 per Disneyland app.  I always recommend to purchase Disney Genie+ Service since it will save you valuable time throughout the day with access to Lightning Lane entrances.  You can definitely coordinate with the other person managing the tickets so you can secure return times for your Lightning Lane entrances as close together as possible.  How fun if you all could fill up the majority of a train on Big Thunder Mountain Railroad in Disneyland Park!

    Another perk of Disney Genie+ Service is that you'll receive unlimited Disney PhotoPass digital downloads from the day that you purchase the service.  That includes select attractions as well as some great photo opportunities so you will always have those memories, and everyone will be in the photo together!  Look for the hard working photographers in some of my favorite locations such as in front of Sleeping Beauty Castle in Disneyland Park, and on Route 66 in Cars Land in Disney California Adventure Park.  

    Best of luck getting all of your tickets and plans coordinated, Ian!  If we can help with any other questions for your exciting trip, please come back and ask!

    Have a magical day,
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Meet the Panelist: Melissa, Illinois

Hello friends!  I'm Melissa, a lifetime Disney fanatic from Illinois.  My husband and I have enjoyed the Disney Parks since our younger years and it's even more special for us now to share with our two young children.  The Disneyland Resort is truly our Happiest Place on Earth, and I cannot wait to help make the trip for your family the most magical! Learn More About Melissa

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