• On Jun 21, 2022
    Michael from CT Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello! I just purchased tickets to Disneyland for 6/27. I got 2 tickets, w/ the park hopper and genie+. When I try to make a reservation it says that I cannot, but I see on my profile that I have a reservation. I want to make sure I have a park res + tix.

    Hello, Michael!

    It’s exciting to see how close your Disneyland Resort vacation is! Before you know it, you’ll be strolling down Main Street, U.S.A. at Walt Disney's Original Magic Kingdom.

    When purchasing theme park tickets, the normal procedure will include booking theme park reservations as well. So it seems to me you are all set. But let’s go over the resources available to check on your tickets and your park reservations.

    The best way to verify your theme park tickets and theme park reservations is to use the Disneyland mobile app. First, make sure you are logged in using the same account you originally used to purchase your tickets. You should then find your eTickets in the “Tickets and Passes” screen of the app. Your theme park reservations should appear on the “Future Plans” screen. Alternatively, on the Disneyland Resort website, you can view your theme park reservations on the "My Theme Park Reservations" page.

    Tony’s Tip: Access the Disney Genie service and Disney Genie+ service from the Disneyland app as well. Genie will provide recommendations for future restaurant reservations and it will show select attractions you might look forward to during your visit. At 7:00 AM of each day of your visit to the theme parks, Genie populates a suggested itinerary, customized to your preferences. You can fine-tune the suggested itinerary by updating your preferences or removing specific items from the list. With Genie+, you will be able to start to make Lightning Lane return time reservations in the Disneyland app after you have entered a theme park for the day. Return times for individual Lightning Lanes that are not included with Genie+ can also be purchased each day of your visit after entering a park.

    I hope you have a magical time at the Disneyland Resort, Michael!

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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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