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Magic Happens Parade at DLR; mickey; moana; Main Street
  • On Jan 5, 2024
    Natalie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I purchased my magic key pass in May but have yet to receive my magnet. I double checked my mailing address and all my personal information to make sure it’s correct and it is—when should I receive my magic key magnet?

    Hi Natalie!

    Welcome to planDisney! I’m so glad you submitted your question to us regarding your Magic Key! 

    I’m so sorry you haven’t received your Magic Key magnet as of yet! I know I can’t wait for mine to come in the mail, so I understand the frustration! Since you have been a Magic Key holder for some time and still haven’t received your magnet, I encourage you to contact the Magic Key Membership Services phone number and speak with a Cast Member. You can speak with a Cast Member seven days a week from 7:00 AM to 9:00 PM PST (holiday hours may vary and are subject to change). They will happily assist with providing information regarding the magnet and how to get one sent to you! 

    Have you reviewed all the amazing benefits of having a Magic Key? You can review the amazing discounts that come with your Magic Key, such as Park Reservation information and block-out dates on the Magic Key Calendar. Then all that’s left is planning your next visit to the Disneyland Resort!

    If you have any questions regarding your next Disneyland Resort visit, remember - you’ve got a friend in me! 

    Tiffany
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Meet the Panelist: Tiffany, Texas

Hi there! My name is Tiffany and I am a social worker and happy haunt from Texas! From the moment I took my first steps down Main Street, U.S.A., I knew I was home. I'd love to help you plan your next visit to The Happiest Place on Earth!  Learn More About Tiffany

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