Cars Land
  • On May 10, 2021
    Evelyn from CA Asked

    Hello, I purchased 5 So Cal Resident 3 days pass February 2020 about 2 weeks before park closing down. They expired May 18,2020. Can we get a refund or how long do we have to be able use them? Thank you.

    Hello there, Evelyn. Thanks for stopping by planDisney with your question for us. Welcome – we’re so happy you’re here!

    I’m sorry to hear you were unable to use your previously purchased tickets to visit the Disneyland Resort. What a year 2020 was, filled with so much uncertainties related to the pandemic. The good news, Evelyn, is that you are still able to use the promotional Southern California Residents tickets you’ve already purchased. According to the “Modifications and Cancellations” section on Disneyland.com, the expiration date of your previously purchased Southern California Residents tickets should now be extended through December 16, 2021. Your multi-day tickets may be used on non-consecutive days as well. Blockout dates (July 4, 2021; and November 20-27, 2021) will apply. 

    You may need to re-link the tickets to your Disney account on Disneyland.com or Disneyland mobile app. Once they’re back on your Disney account, you’ll be able to make your theme park reservations based on which dates are available on the Theme Park Reservation Availability calendar. Once you’ve confirmed your park reservation, you’ll receive a QR code that you’ll show at the gate when you arrive to the Disneyland Resort. 

    I hope this information is helpful for you, Evelyn. If you have additional questions, please don’t hesitate to write us again. We’re all EARS.

    See ya real soon,
    Kiki
     
thumbnail image for Kiki

Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

Learn More About Kiki

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