• On Jun 17, 2021
    Crystal from NM Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello,I needed some assistance on verifying reservations. We planned and bought our tickets for Disneyland on 7/4. We purchased a one day park hopper starting off in California adventure. It says unable to make reservations, but we have confirmation.

    Hey There, Hi There, Ho There, Crystal!

    Welcome to planDisney! Thank you so much for allowing us to help you plan your upcoming trip to the Disneyland Resort! It also looks like you will be arriving in a few days! YESSSSSS! We are so excited for you, and I am most definitely counting down the days with you!

    I am so sorry you are having issues with confirming your Disneyland Theme Park Reservations. While I am not able to open up your My Disneyland Account to see what the issue might be, my recommendation would be to call 714-781-4636 and speak to a very helpful Cast Member in Ticket Services. A Cast Member would be able to look into the issue and solve your problem in a timely manner.

    Now, I know you are aware that there has been a longer than normal wait time to speak to a Cast Member for the past few months. One suggestion I have for you is to make your phone call at night. Based on my experience, I have waited a much longer period of time when I called in the morning or afternoon. Please know each Cast Member is working really hard to answer every question quickly and efficiently, so thank you in advance for your incredible patience.

    MAGICAL announcements are being made every day about the phased reopening of the Disneyland Resort, and we don't want you to miss a thing! My recommendation is to follow Disneyland on all of its social media channels, and make sure you subscribe to The Disney Parks Blog for the most up-do-date Disney information!

    If you have other questions, please do not hesitate to ask! We are here to help in any way!

    Have a TIGGER-ific day!

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Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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