Cinderella Castle 50th Day
  • On Oct 3, 2022
    Jonathan from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    hello, I mistakingly thought my husband downloaded our photo pass pictures to the desktop but just realized he never did. Is there any way to retrieve them?

    Hi Jonathan, welcome to planDisney!

    Some of my favorite memories from Walt Disney World Resort vacations were captured by Disney PhotoPass photographers. My husband asked a Disney PhotoPass photographer to count to three, at which point we shouted, "We're expecting!!" in front of our family and Cinderella Castle. A separate but equal group of my favorite memories live on in my heart and in the stories told and retold at the dinner table. Can you believe my daughter actually refused to dance with Prince Charming at 1900 Park Fare?!  

    Disney PhotoPass images expire 45 days from the date they are taken. If any of your images are within that window, Jonathan, head straight to your Disney PhotoPass account and download them now. If your images have expired, there's no guarantee that you'll be able to retrieve them, but a Cast Member at the Disney PhotoPass number, (407) 560-4300, is best equipped to guide your next steps. Cast Members are truly the heart of The World's Most Magical Celebration and I know they will do everything in their power to assist you. 

    Whatever form your Disney memories take, Jonathan, hold them close and keep dreaming big!

    Plan magic; planDisney.
    Jennifer 
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Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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