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  • On Apr 12, 2021
    David from CA Asked

    Hello, I have 2 hopper passes that expired last year during the shutdown. I had heard Disney would be excepting them anyways. I tried to make a reservation, but when I hit the continue button I get a message saying “can not precession at this time”.

    Hey David!

    Welcome to planDisney!

    Planning a trip to the Happiest Place on Earth is so much fun! As you know, Disneyland Park and Disney California Adventure Park will be reopening April 30, 2021. Cast Members are hard at work bringing the Magic Back to the theme parks! What better way to celebrate than by picking up one of the many The Magic is Back items that will be released at park opening. 

    Without knowing what type of ticket you had from last year, it’s hard to know if they have been extended. Most tickets that were set to expire late last year or early this year have been extended through December 16, 2021. Check to see if your tickets fall into one of these categories.

    I’m sorry to hear that you had trouble making a theme park reservation. It looks like you were trying to make a reservation during the first few days of being able to do so and it was quite popular! Some guests did receive error messages due to issues with their tickets or trying to book unbookable dates for the type of ticket they held. If you haven’t successfully booked a theme park reservation yet, the best thing to do is contact Ticket Services and a Cast Member will be happy to assist you. Be patient as wait times are extended at the moment but rest assured that a Cast Member will be happy to help.

    Well David, I hope this information helps you and if you need anything else please come back and let us know.

    Remember, always believe in the Magic!

    Andres
thumbnail image for Andres

Meet the Panelist: Andres, California

Hello from Southern California! I live 90 minutes from the "Happiest Place on Earth." I love photography and the Disneyland Resort and when you put them together, it's pure magic! I have a Disney-loving, rope-dropping family of four. My wife even calls me the Rope Drop Champion. I'm an Annual Passholder and Disney Vacation Club Member, with home resorts on both coasts. I can't wait to help you experience the most magic while on vacation and show you how to rope drop and use fastpasses like a pro! Learn More About Andres

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