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  • On Jan 17, 2021
    William from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I heard Disneyland is reimbursing their annual pass holders days that was not used after parks were closed, due to covid. We had a higher tier annual pass and used a credit card we no longer have. Do you know when and how people will be reimbursed?

    Welcome to planDisney, William! Thanks so much for bringing your question to us! 

    As a fellow former Annual Passholder I was saddened by the news that our beloved Annual Passport program will be sunsetting. But I am excited about the new membership offerings that will be introduced in the future. Plus, as an added benefit Annual Passholders will receive a 30% discount on select merchandise at select locations in the Downtown Disney District and Buena Vista Street Monday through Thursday. For more details, please visit Disneyland.com/APSpecialOffers. 

    As you already know, a pro rata refund will be issued for your Annual Passport if you are entitled to one. If the applicable refund is unable to be returned to the credit card, a check will be mailed to the billing address provided at the time of the Annual Passport sale or renewal. If your mailing address has changed as well, I encourage you to reach out to Annual Passholder Services at (714) 781-PASS (714) 781-7277. A Cast Member there will be more than happy to assist you with updating your mailing address. Please visit Disneyland.com/PassportRefund for more information. 

    I hope this information is helpful! Please come back to planDisney with your future questions! 

    Tiffanie 
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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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