Walt Disney World Holiday decoration on Main Street
  • On Jan 10, 2023
    Lynne from OK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I can see my friend’s park reservations but not her resort reservation or the other person in her shared list on My Disney Experience. In previous years, we’ve been able to see all of the reservations for everyone in our Friends & Family list.

    Hi Lynne!

    I'm thankful you've brought such an important question about planning your upcoming Walt Disney World Resort vacation to planDisney. November is one of the most magical times to visit and the holiday season is made even brighter when visiting with Family and Friends.

    I understand you're having some trouble viewing all things connected to a friend's My Disney Experience account. I have a few tips that may solve this Stitch-uation. First, make sure that your friend's name appears on your Family and Friends List in My Disney Experience. Next, click on their name and make sure "All My Plans" is selected. Now, instruct your friend to do the same from their account. That should allow you to see their resort information.

    While you're at it, ask your friend to click "Update" next to their own name on their Family and Friends List and make sure "My Family and Friends List is Shared" appears. If it doesn't, they should click "Share My List." Once you've confirmed that your friend's Family and Friends List is shared, click "Add a Guest" at the bottom of your Family and Friends List. All of the people on your friend's Family and Friends List should automagically appear for selection when "Find through my connected Guests" is selected. Once the individual(s) you select accept the email invitation to connect, you can view and make plans together as your settings allow.

    If this troubleshooting does not fix the visibility problem you're experiencing, Lynne, a helpful Cast Member at the My Disney Experience, MagicBand and MagicBand+ number is best equipped to diagnose the problem. If you have questions about all of the magical things you can do with your Family and Friends during your vacation, planDisney's got your back!

    Choose magic,
thumbnail image for Jennifer

Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

Related Video

  • thumbnail image for Holidays at Walt Disney World | planDisney Podcast – Special Episode

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.