Coco with Mickey's Philarmagic
  • On Jul 22, 2022
    Katarzyna from Mazowieckie Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. I have an e-ticket for disnayland. I know it needs to be linked to my account. However, when I do this, I get a message that the id code is invalid. What should I do

    Hello, Katarzyna! 

    Thank you so much for sharing your question with us! 

    Since you're having issues linking your ticket to your account, I suggest calling the Disneyland Resort and having the Cast Members assist you. Since wait times can be long, I recommend using a service like Skype to call using call credits, as calling from another country can be expensive. 

    There's another possibility: your original ticket could be expired (if it's an old one), and you may need to apply its value toward a new one. If your original ticket went unused, you could be eligible to use its value in purchasing a new ticket. Don't forget to consider this possibility before you call! 

    I hope this answer helps you fix this tech glitch, Katarzyna. Please let us know if you have more questions about the Disneyland Resort, and we'll be happy to help!

    May the magic be with you, 

    Julie

     
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Meet the Panelist: Julie, California

Hi! I am Julie, a Brazilian brand strategist, and amateur cook. I grew up in Brazil, but I currently live in California. I dreamed of visiting the Disneyland Resort and the Walt Disney World Resort since I was a little girl and now I love to help others enjoy the magic as much as I do. Being an all-things-Disney nerd and Disney Vacation Club member, I'm here to help you find the perfect hotels, park events, and seasonal festivals to make your trip a memory to cherish forever! Learn More About Julie

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