Disneyland Paris Halloween Holiday
  • On Sep 23, 2025
    Andra maria Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello!I cannot seem to associate my resrvation into MyExperience Disney section. I waited for 1 hour because it tells me to wait. I have to make 5 more payments and i cannot do it because it wont link to my reservation. I tried it on a laptop, phone and in

    Bonjour!

    Welcome to planDisney, Andra Maria! Thank you for visiting us with your question today about your upcoming vacation to Disneyland Paris! It is just next month that you will be visiting my favourite destination in Europe. You will be walking right down the middle of Main Street, U.S.A., in no time at all!

    It looks like you are trying to settle the balance on your Hotel + Ticket Package, one of the final parts of the admin for your upcoming Disney vacation. Packages can be paid by making your deposit at the time of booking and then up to 5 additional instalments, paid whenever you like for the amount you choose, but the total is due 60 days prior to your arrival.

    I can see that you are trying to make a payment via My Disney Experience, but this mobile app is exclusively for the Walt Disney World Resort. To make a payment for your Disneyland Paris package, you either need to log in to your account on the Disneyland Paris website or call Disneyland Paris directly. As the payment required is past the due date, I would recommend giving Disneyland Paris a call and having your booking reference to hand.

    I hope this helps to answer your question today, Andra Maria, and that you are able to get this situation sorted out quickly so you can enjoy your trip to Disneyland Paris during the Disney Halloween Festival! If you have any further vacation planning questions, please reach out to me. I'd love to help!

    See ya real soon!
    Matt
thumbnail image for Matt

Meet the Panelist: Matt, United Kingdom

Hi there! I’m Matt, a husband, dad to two adventure-loving boys, a HR professional, and a proud Disney adult from the UK. My Disney journey began with my first visit to Disneyland Paris as a child, and since then, I've had the joy of visiting every Disney theme park destination around the world. When we're not on a Disney vacation, we're busy planning the next one! I can’t wait to share my tips and experiences to help you create your own unforgettable Disney memories. Learn More About Matt

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.