• On Jun 14, 2018
    Tiffany from OK Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I’ve heard that there is a program for people with disabilities where you can go to guest services & get a card for your family to get a specific time for a ride instead of waiting in a long, crowded line. Is this true?

    Hi there, Tiffany! 

    In my opinion, there is no vacation destination that goes as far as Walt Disney World in trying to make sure that all guests have a magical, memorable vacation. The Disability Access Service tool is just one way the theme parks strive to be inclusive of all guests.

    When you arrive at the theme park on the first day of your vacation, the person who requires the Disability Access Service card just has to pop into guest services. They will have their photo taken and be given the card to take with them throughout their vacation. 

    This works in combination with Disney's FastPass+ system. Where with FastPass+ you'll choose your attractions in advance, with the DAS card, you'll visit an attraction and be assigned a return time that corresponds to the actual wait time. You can use this time to relax in a shady place, grab a cold drink, meet a character, or do a little shopping. The virtual wait time allows a guest who can't wait in a traditional queue to be more comfortable waiting where it's easier for them.

    Guests in wheelchairs or who need to use scooters don't necessarily need a card. Most of the queues can accommodate the width of either of those items, and because there is an obvious disability, you will be given a return time if you are unable to wait in line.

    Have a wonderful visit to Walt Disney World, Tiffany!

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Meet the Panelist: Anna, New Jersey

My name is Anna and I am a wife, mother to three daughters and a son-in-law, and earning my Grandmom ears. I'm a law student and former teacher. I have planned vacations for all sorts celebrations, but really enjoy DVC vacations, helping military families, and assisting those with special dietary needs.    Learn More About Anna

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