• On Jun 4, 2018
    Matthias from TX Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I have heard that children with autism and sensory challenges can get a special link to their magic band that allows for essentially what a fast pass can offer. Is this true if so where can you go to see about this accommodation?

    Hi Matthias,

    Welcome back to the Disney Parks Moms Panel! 

    First, I suggest that you review the Services for Guests with Disabilities. It sounds as if you have heard about the Disability Access Service. Guests who cannot tolerate the standard line queue for attractions can use this service to request return times for rides. When we have used this service in the past, we have registered my husband for it as we arrived at our first park. Once he was registered, a cast member connected the girls and me to his Disability Access Service using our MagicBands so that we could ride with him.

    Once registered, this is how it works - either of you can approach a cast member at the entrance to a ride or attraction, explain that you have the Disability Access Service and request a return time for the ride. When you return, however, the person with the Disability Access Service has to scan in for the attraction first. The great news is that you can use this service in addition to Fast Pass+.

    Matthias, just remember to register for this service on the first day you visit a theme park. Simply go to Guest Relations and make the request. This service has been fantastic for my family and cast members have been incredibly helpful on our visits!

    Magic, memories and Minnie Mouse hugs,
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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