resort polynesian castle monorail
  • On Feb 21, 2022
    Katie from Gloucestershire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. I am heading to WDW (Poly) in October. We have booked through a travel agent in the UK. I would love to upgrade our accommodation to club level. Am I able to do that direct with Disney even though I’ve booked through a travel agent? Thank you!

    Hey Howdy Hey Katie and welcome to planDisney!

    Sounds like you are going to have quite an amazing trip coming up in October. Staying at Disney's Polynesian Villas and Bungalows, going in the fall and having a travel agent help you out all add up to a great way to plan your holiday! The Polynesian Resort is my absolute favorite. There are so many benefits including the proximity to the park, top-notch amenities, absolutely beautiful resort grounds, great food options and of course having Dole Whip onsite at Pineapple Lanai! Planning your trip with a travel agent works out so well for so many reasons. They are there to help make planning your trip as easy and as Magical as possible with some expert knowledge along the way. Considering that you did use a travel agent to make your holiday reservations, this does change how you can make changes to them. 

    If you did want to upgrade your accommodations to club level, you will be so thankful that you did, you would have to get in touch with your travel agent to do so. They are the only ones that would be able to make the changes to your reservation. Super easy for you though, just get in touch with them and they can make the changes and navigate the hard part so you don't have to! They should also be keeping an eye out for any special offers that may come up and apply to your holiday booking as well. I love using travel agents for this reason and so many others, but yes,  get in contact with your travel agent and they will be able to make the changes for you. 

    I will also give one piece of advice for your trip in the fall. If you do get a chance, I would highly recommend attending the Disney After-hours Boo Bash celebration in Magic Kingdom. This Halloween event gives you a very uniquely themed experience with lower crowd levels in the parks, special Holloween shows, parades and attraction experiences as well as special food offerings. Such a great way to experience Magic Kingdom that I highly recommend. 

    Good luck with your continued planning and if you have any further questions let us know, we love talking about all things Disney!

    Happy planning, 

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Meet the Panelist: Nick, Ohio

Hey howdy hey, I’m Nick! My happy place will always be Walt Disney World Resort and is where we call “Home”, but we do vacation exclusively in Cincinnati, Ohio for most of the year. My happily ever after is shared with my 3 girls, my beautiful wife and my career in Physical Therapy. I love any excuse to talk about Walt Disney World Resort and am so excited to help you discover the Magic of the Resort. Learn More About Nick

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