Laptop with Magic Band image displayed
  • On May 20, 2019
    Elizabeth from VA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    We are heading to WDW in a few weeks but still have time to customize our magic band (the original type, not the upgraded ones). I've been trying all day and the option to customize is no longer showing up. Any thoughts?

    Hey there, Elizabeth! Thanks for stopping by and visiting with the Disney Parks Moms Panel!

    With the updates to the website to feature the new character MagicBands, it sometimes makes things a bit more difficult to complete. I logged in earlier today and wasn't able to see my original MagicBand choices, but after a few hours and the Imagineers got Stitch out of there, I was able to see the character MagicBand choices, as well as the solid color choices. 

    Once you log into your My Disney Experience account, click on My MagicBands and Cards, and the new MagicBand website site will appear giving you the option to customize the color, MagicBand character and include the name that you want to appear on the back of your band. 

    If you continue to have problems, try logging in again on tomorrow. Should these issues persist, call 407-939-4357 and have a Cast Member assist you with customizing your MagicBands for your upcoming Disney vacation

    Elizabeth, have the most magical time! If you have more questions, please stop by and visit with us again soon!

    Happy planning,
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Meet the Panelist: Korliss, Alabama

My love for all things Disney developed at the age of three from my parents. Today, my Prince, Princess, husband, and extended family share my passion for Walt Disney World too. I am excited to share my passion with you, as I help you plan your next Disney vacation.  Learn More About Korliss

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