Family on dock at Grand Floridian
  • On Jun 22, 2022
    Christine from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi I am headed to Disney this fall and would like to pay my hotel balance now. I can’t seem to find under Disney experience where everyone suggests. What is the most direct route to payment area?

    Hiya Christine,

    Welcome to planDisney! We are so excited to have you here. Visiting Walt Disney World Resort in the Fall is my favorite time to visit. The weather is perfect, the decorations are magical, and I love all the yummy treats that come out during the Fall season.

    Before I give you the steps to make a payment or pay off your remaining balance, we need to figure out if you are even eligible to do so. If you have a room-only reservation for a resort stay at a Walt Disney World Resort Collection Hotel (this means you did not purchase it as a package with your Theme Park Tickets), then you are not eligible to make advanced payments towards your remaining balance. Guests who have room-only reservations can only make their final payment during check-in. How do you know that you have a room-only reservation? If you open up your email confirmation and scroll until the section after “Contact Us,” you will see the words “Room Only Terms and Conditions.” You can also see it in My Disney Experience under “My Plans.”

    Now, if you did book a Walt Disney World Resort Vacation Package, you can make advanced payments towards your remaining balance using the following steps:

    1. First, log in to your My Disney Experience account and select “My Plans” from the drop-down menu.
    2. Under “My Plans,” you should see your upcoming Fall trip itinerary, including your resort hotel details and Disney Park Pass Reservations. If you do not see your hotel details under “My Plans,” you will need to link your hotel to My Disney Experience to proceed.
    3. If you can see your resort hotel information, you should also see a blue button next to it labeled “Make Payment.”
    4. Select that button you will be able to see your current remaining balance and be able to make a payment.

    I hope that was helpful, Christine. If there is anything else we can help you with, please come back and see us!

    Happy Planning,

    Ashley F.
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Meet the Panelist: Ashley, Texas

Hey Y'all! I’m Ashley and I live in Texas. My family and I love trying out the yummy snacks (DOLE Whip anyone!) and taking full advantage of our resort days. When we are not piloting the Millennium Falcon, exploring Kilimanjaro Safaris, or watching fireworks, you can find me planning our next adventure to Walt Disney World! I am so excited that you are planning a trip, and I look forward to helping you dig a little deeper and find the magic in all of the wonders of Walt Disney World Resort. Learn More About Ashley

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