Skyliner
  • On Jul 21, 2021
    Coleen from PA Asked

    I am having trouble reserving parks for a particular day and I need to change others. I can't seem to do it. Can you help me? Thanks

    Hello Coleen,

    Thanks for bringing your question to planDisney! 

    It's great to see that you are making your theme park reservations to visit the Walt Disney World Resort theme parks. 

    When you make a theme park reservation with the Disney Park Pass system, it's helpful to know that there isn't a feature to modify reservations. If you need to make a change to a theme park reservation you've made, the steps you would want to take are to cancel your existing reservation and then book a new reservation using the Disney Park Pass system. It's a good idea to check the Theme Park Reservation Availability calendar before you look to cancel existing reservations and make new ones.

    I'm sorry to hear that you're having trouble with making the theme park reservations you'd like to make. While I don't know the details of the issue you are seeing, I can offer a few quick tips that could be helpful.

    You might have already checked for these items, but you'll want to make sure that everyone for whom you are wanting to make a theme park reservation is appearing as expected on your Family & Friends list. The Family & Friends List is what the Disney Park Pass system displays to let you create your party for theme park reservations.

    One other item you'll want to check is that each Guest in your party has valid theme park admission assigned to them. You can check the My Plans, Reservations and Tickets area in your My Disney Experience account to see that all the theme park tickets linked to your account are assigned as expected. 

    I'm hopeful that these tips help you with your theme park reservations. You can reach out to the Walt Disney World Resort Internet Help Desk at (407) 939-4357 if you feel you still need some assistance. You can also chat with the Cast Members for assistance.

    Coleen, here's wishing you a wonderful Walt Disney World Resort stay!

    Jerry
thumbnail image for Jerry

Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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