Mickey in Front of Vintage Car
  • On Aug 19, 2021
    Eliud from MA Asked

    Having trouble with reservations to the park, we received a statement indicating we were not able to make reservations?!?

    Hello Eliud,

    It's wonderful to hear you're heading to the Disneyland Resort!

    It's also great to hear that you've purchased your theme park tickets and that you're making your theme park reservations, though I'm sorry to hear you were having a bit of an issue with completing your park reservations. I'm hopeful that by now you were able to successfully make your theme park reservations to enjoy all the fun of  Disneyland Park and Disney California Adventure Park.

    As Guests ourselves, we can experience the same or similar issues as other Guests, and sometimes we can share tips based on those experiences. Without knowing a bit more of the details about the message you were seeing, it's tough to know exactly what the issue might have been with the message. Perhaps it was simply a temporary issue with the system getting an update and being unavailable at that moment. Perhaps the issue was related to the Theme Park Reservation Availability calendar and reservations simply not being available for the dates you're planning to visit. Perhaps it was related to the type of tickets purchased and dates for when those tickets could be used.

    Hopefully, you're all set and good to go with your theme park reservations, but if you're still seeing an issue, my recommendation is to call the Disneyland Resort Website Support team at (714) 520-6222. A friendly Cast Member can assist you with taking a look at the message you're seeing while making your theme park reservations.

    Eliud, I can imagine you're looking forward to all the magic that awaits you when you visit the Disneyland Resort theme parks. Be sure to check for all the "Know Before You Go" updates about the theme parks to help you with your planning. 

    Here's wishing you lots of wonderful fun when you visit "The Happiest Place on Earth!"

    Jerry
thumbnail image for Jerry

Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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