Disneyland Sleeping Beauties Castle 60th
  • On Apr 23, 2022
    Katie from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Having trouble making reservations when I try to add the tickets and the persons name who will be using the ticket it says I entered an invalid name

    Hi Katie, welcome to planDisney, we thank you for consulting us with your excellent question!

    I apologize for the difficulty you are experiencing when attempting to secure your Disneyland Resort - Theme Park Reservations, Katie and it reminds me of when I was so excited and eager to make my Theme Park Reservations that I bypassed linking my tickets to my account thereby receiving an invalid message as well. Since you're receiving a similar message this may be the issue here, so let's first link your tickets to your Disney account via the My Disneyland planning area, or by using the Disneyland Mobile App and then you'll be able to make your Theme Park Reservations. As well, please ensure you are using one of Disneyland Resort's recommended browsers if working on your desktop computer and/or have completed all Updates on your mobile device if using the Disneyland Mobile App.

    To link your Disneyland Resort theme park tickets to your Disney account and secure Disneyland Resort - Theme Park Reservations:

    1. Sign in to your Disney account and then select My Disneyland on the top right - this is your planning area for your specific vacation.
    2. Select Tickets and Reservation Details to enter the ticket ID numbers manually and then you'll be prompted to select your Disneyland Resort - Theme Park Reservations for each day of your valid admission.

    To link your Disneyland Resort theme park tickets to your Disney account via the Disneyland Mobile App:

    1. Register/Sign In to the app and from the Home Page tap the three stacked lines to head to your Welcome page.
    2. Select Tickets and Passes and either scan the barcode or enter the ticket ID number for each ticket one at a time. You will be able to show your digital barcode at the Main Entrance of your reserved theme park upon arrival.
    3. Go back to your Home Page and tap on the "+" in the center at the bottom. A series of planning tabs will emerge, please select Make a Park Reservation for each day of your valid theme park admission.

    This should solve your matter, Katie, and if not, please contact Disneyland Resort - Website Support for assistance.

    Tips:
    Upon entry into a reserved Disneyland Resort theme park, you can activate the Disney Genie+ service to save time waiting in lines for attractions that offer the Lightning Lane entrance using your Disneyland Mobile App - just make sure that you update your Payment Method via My Profile in advance of your arrival to save time during your visit. Plus, you'll enjoy unlimited digital downloads of Disney PhotoPass Service attraction photos including Magic Shots from your day!

    Utilize Mobile Food & Beverage Ordering via the Disneyland Mobile App and join select walk up waitlists with Mobile Dine Walk-up Availability for those tough to secure Disneyland Dining Reservations.

    Katie, I hope this information serves you well and I wish you the happiest visit to the Disneyland Resort!

    Jacqueline
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

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