• On Nov 5, 2021
    Janae from GA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am having trouble making reservations with the confirmation # provided on ticket email

    Hi JaNae,

    Welcome to planDisney! It sounds like you have theme park tickets to the Walt Disney World Resort!

    If you have a My Disney Experience account, you should be able to link your theme park tickets to that account. Just log into that account, click on My Plans, then click on Add More Plans, and click on Link Reservations and Purchases. If you have tried that and the tickets will not link, I suggest that you contact a Cast Member in Website Support by phone.

    Since your arrival date is soon, I recommend that you contact a Cast Member as soon as possible. You need those tickets linked in My Disney Experience so that you can make Disney Park Pass system reservations. Check the theme park reservation availability calendar for the days of your visit to see which parks still have availability.

    Also, if you have not done so, consider making advanced dining reservations. We always make several advanced dining reservations. Doing so gives us a nice break during the day so that we can just relax.

    JaNae, I do hope you can get those tickets linked in My Disney Experience. If you are traveling with a group, I trust you have some matching t-shirts. If not, check shopDisney for matching gear for your crew. We are so excited to welcome you to the magic!

    Magic and memories,
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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