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  • On Jan 12, 2022
    Denise from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Having trouble making and or even looking up available time at Disney Grand California? Has access been changed? Just checking for what’s available no specific date yet.

    Hi Denise!

    Welcome to planDisney.  I know how exciting it is when you finally sit down to plan the details for an upcoming Disney vacation, which makes it super frustrating when you can't find the details you need.  I'm sorry that you were having trouble accessing information about The Villas at Disney's Grand Californian Hotel & Spa.

    I was actually helping another Guest with a Grand Californian question last week and ran into the same problem you were having –– the hotel information was nowhere to be found on the Disney Vacation Club website.  I was able to speak with a Member Services Cast Member who let me know that it was a website glitch and it was in the process of being fixed. I'm happy to report that I just took a look for you and I can confirm that all the hotel information is back where it belongs, including Points Charts and the ability to book Resort reservations online.  You shouldn't have a problem now, but I recommend giving Member Services a call at (800) 800-9800 if you're still having trouble accessing the information you need.

    Thanks for bringing your question to planDisney, Denise!  Again, I'm sorry that you were having trouble accessing information about The Villas at Disney's Grand Californian Hotel & Spa, but hopefully your tech troubles are in the past.  If you have any other question, please feel free to stop back by!

    Wishing You a Magical Day,
    Amy

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Meet the Panelist: Amy, Ohio

Hiya, Pals! I’m Amy – a DOLE-whip-loving, power-lifting, communications strategist from Cleveland, Ohio and together with Mr. Incredible, we’re raising our own team of Supers. Most days, you can find me stretching to juggle virtual meetings in the school pick-up line, drink all the coffee, and defeat laundry –– all while dreaming up what adventures we can find on our next Disney Vacation Club vacation! See ya real soon!
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