• On Apr 14, 2021
    Adeline from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I am having trouble linking the tickets. It says it is link with a different account/owner. These tickets were given to us last year. Is there a way to link them to my account so I can make park reservation? Thanks

    Hi Adeline!

    The dream that we wished came true...because Disneyland Resort is reopening!  So happy to be your Fairy Godmother as you make your theme park plans to Disneyland Park, Disney California Adventure Park, or both!

    Sorry that you ran into some complications in linking your theme park tickets to your Disneyland account. Let’s see if we can “Bibbidi Bobbidi Boo” this problem away. I’ll run through what I would first tell someone on the off chance you haven’t tried this already. First, you will need to log onto your Disneyland account. On the  main menu, hover over the “My Disneyland” tab and scroll down to select “Link Tickets.” The new screen will prompt you to type in your Ticket or Pass number. After following these steps, the tickets should be linked to your account.

    Based on your question, I am guessing that you may have already done all this, and it’s still giving you problems. So you should call the Disneyland Ticket help desk at (714) 781-4636, and they can get to the bottom of it for you. Since you mentioned the tickets were gifted to you, perhaps they are still associated with the giver’s account, so you may need to just go straight to contacting the help desk on this one. I’ll bet they can wave their magic wands over this and get it fixed for you before midnight strikes. Once the glass slipper fits and your tickets are linked, you can indeed make those Theme Park Reservations.  

    Adeline, "waltz" back to planDisney if we can make your planning wishes come true. Sending you all the pixie dust I can muster that you will be able to finalize your dream vacation and make it to the "Grand Ball" of them all, your Disneyland Resort trip! 

    Keep Dreaming!


thumbnail image for Sherry

Meet the Panelist: Sherry, South Carolina

Ahoy there! I'm Sherry, a wife and mom to two, lawyer, and blogger from South Carolina. Family time is precious, so making the most of it is a top priority. That's why planning cruises to exciting destinations, trying new port adventures, and experiencing fabulous entertainment and dining is my jam! I'm thrilled to be your personal navigator as you chart your course on your next Disney Cruise Line vacation.  Learn More About Sherry

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.