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  • On Jan 26, 2023
    Beverly from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am having trouble linking a magicplus band to my account. I leave for Disneyworld in a week.

    Hi Beverly, thank you for visiting and asking planDisney a question!

    MagicBand+ is a fantastic piece of technology, and I am so happy that it includes a bit more technology, which makes a vacation to Walt Disney World Resort much more special. 

    I had a similar issue when I set up my first MagicBand+ a few months back, and I, like you, had the problem very close to my arrival date. I found that my MagicBand+ was not fully charged, and I skipped the Software update. Of course, I went through and was able to troubleshoot other issues before it was finally linked. Ensure that your bands are fully charged and your software is updated, or power it on and off to reset. 

    If those do not work, you can also “Factory Reset your band with a single press of the button, quickly followed by a second press that you hold for 15 seconds. After three haptic buzzes, your MagicBand+ will glow with rainbow colors. This indicates that your band is restarting. The lights will turn off and flash green once the factory reset is complete”.

    If you still need help linking your MagicBand+, you can call 407-939-4357 and speak with a cast member who can assist you in real time. 

    Please let us know if you have additional questions; we are here to help.

    Have a magical vacation!

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Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

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