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  • On Apr 9, 2019
    Zaheera from Gauteng Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I am having trouble linking our hotel, Wyndham Garden Lake on MDE. Please could you provide information on this issue as I am having trouble calling the USA from South Africa.

    Hey, howdy, hey Zaheera and welcome to the Disney Park Moms Panel. I am so glad you reached out to us because connecting your reservation to your My Disney Experience account will open a "whole new world" of vacation magic.

    Sometimes when making a reservation with an affiliated hotel it can take 24 to 72 hours for those reservations to link to My Disney Experience and that may be the case with the Wyndham Garden Lake Buena Vista. If you are still having issues after 72 hours then I suggest emailing Disney to get the assistance you need. Explain the difficulty in contacting them by phone and exactly what you need. Please provide them with your reservation number, date of arrival, and primary person on the reservation. We had to do this exact same thing for a stay at the Hilton Orlando Bonnet Creek. Our reservation was not linking up and we need assistance. You may also try calling again by dialing (407) 939-4357 for My Disney Experience assistance.

    Disney Dad Tip 1: If you are having a difficult time with acquiring specific FastPass+ selections, try to find them toward the end of your trip. The fewest number of people have access to those reservations because they are the farthest away.

    Disney Dad Tip 2: The My Disney Experience mobile app is my favorite planning tool for a pixie-dusted Disney vacation. With access to Disney PhotoPass photos, dining reservations, wait times, Mobile Food & Beverage Ordering, interactive maps, shopping and more, this app is Mickey's greatest creation.

    Zaheera, please stop by again with more questions to help plan your Disney vacations. We are all EARs!

    Enjoy making many Magical Memories.

thumbnail image for Jason

Meet the Panelist: Jason, Georgia

I am a Disney Dad raising two fantastic boys with my wife. We love the hidden treasures found on both coasts at the "Happiest Place on Earth" and "Most Magical Place on Earth."  I am so excited to share my "yEARS" of pixie-dust covered experiences with you while planning your Disneyland Resort and Walt Disney World Resort vacation. Let the lifelong magical memories ... begin! Learn More About Jason

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