Cinderella Castle 50th Night
  • On Mar 28, 2022
    Donna from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am having problems adding all my passes to Apple Wallet. I have 7 passes shown in Magic Mobile on MDE but only 4 are showing up on Apple Pay/Wallet. What am I doing wrong?

    Hi Donna,

    Welcome to planDisney and thank you for your question!

    Glad to hear that you were able to download four out of your seven Disney MagicMobile Passes. In the words of Princess Tiana, you’re almost there!

    Donna, do any of the members of your party have their own My Disney Experience accounts? If so, My Disney Experience suggests that they create their own Disney MagiMobile Pass within their app. If they don’t have an account, you can also send the pass via Messages by choosing “Select Passes to Share”.

    If the above options don’t work, Hakuna Matata, why don’t you try adding the passes to your Apple Wallet one at a time? Sometimes doing them one at a time can help. I even do this with my Disney Park Pass reservations sometimes so I can make sure everything lines up properly. If you’re still not successful in downloading the remaining passes, I suggest connecting with the My Disney Experience and MagicBands help desk. Maybe they will be able to help you troubleshoot so you can get those passes downloaded into your wallet.

    Remember that you can treat Disney MagicMobile like a MagicBand! One of the many perks I love about the Service is using my phone to enter the Theme Parks, it’s so convenient for me because I always have my phone in my hand or pocket. Hopefully, you and your party find it just as convenient!

    I hope this “Bit By Bryanna” is useful in planning your Walt Disney World Resort vacation. If you have any other questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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