Hey there, hi there, Angela! Thanks so much for taking the time to stop by planDisney with a question for us!
I'm so sorry to hear you are having issues making an online payment or making a purchase. It's so frustrating when technology doesn't cooperate. You are more than welcome to give Guest Services a call and speak with a Cast Member to see if they can help you out with your issue. The Contact page will give you
phone numbers for specific departments and topics.
Depending on what you are trying to make a payment for or purchase, you might also be able to do that through the
Disneyland app. This is another option to purchase tickets and sometimes I find that it is easier to use. You will want to have this downloaded before you head to the parks. This is such a great tool to have in parks, as it has both park maps with estimated wait times. This is also where you will make your
Disney Genie+ purchase or utilize the free Disney Genie. My favorite Disneyland app feature is
mobile ordering. This means you can mobile order your next snack in line as you are waiting in an attraction queue and then pick it up when you get off. It's so easy!
Angela, I really hope you were able to get your issue resolved. If you have any other questions, be sure to stop back by! We are here to help!
Carrie