Mighty Thor @ Avengers Campus
  • On Dec 28, 2022
    Angela from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have been having online payment issue, can I call to pay?

    Hey there, hi there, Angela! Thanks so much for taking the time to stop by planDisney with a question for us!

    I'm so sorry to hear you are having issues making an online payment or making a purchase. It's so frustrating when technology doesn't cooperate. You are more than welcome to give Guest Services a call and speak with a Cast Member to see if they can help you out with your issue. The Contact page will give you phone numbers for specific departments and topics. 

    Depending on what you are trying to make a payment for or purchase, you might also be able to do that through the Disneyland app. This is another option to purchase tickets and sometimes I find that it is easier to use. You will want to have this downloaded before you head to the parks. This is such a great tool to have in parks, as it has both park maps with estimated wait times. This is also where you will make your Disney Genie+ purchase or utilize the free Disney Genie. My favorite Disneyland app feature is mobile ordering. This means you can mobile order your next snack in line as you are waiting in an attraction queue and then pick it up when you get off. It's so easy!

    Angela, I really hope you were able to get your issue resolved. If you have any other questions, be sure to stop back by! We are here to help!

thumbnail image for Carrie

Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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