• On May 8, 2019
    Ronald from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi been having a hard time trying to order a birthday cake for the room . Disney Florals doesn't do it anymore and the cake hot line only delivers to restaurant. Made numerous calls to different Disney numbers no one seems to have an answer.

    Hi Ronald!

    Thanks for stopping by the Disney Parks Moms Panel. This is such a timely question, a few weeks ago we celebrated my husband's birthday at Walt Disney World, and I had a personalized cake delivered to him during dinner at his favorite Italian restaurant - Trattoria al Forno. Like you, I encountered a few bumps while ordering, but the result was magical!

    If you want to preorder your cake, please call (407) 827-2253. Once you call, be patient (!) and listen to all of the location options. There will be a numerical digit associated with your Resort hotel location. Once you choose that, you will be forwarded to the specific kitchen's voicemail. There you can leave a message detailing your birthday celebration, date of delivery, etc. A Cast Member will return your call within 24 hours and help you plan your cake delivery. When I left my original message, I didn't hear back for a few days. I called again and left another message. Within minutes a Cast Member called saying how glad they were that I called back as my first message had cut off my telephone number - whew! Crisis averted! You can also order a cake delivery when you arrive by touching Dining Options on your Resort room phone, or with the Resort Concierge.

    I ordered a custom carrot cake with white chocolate Donald Duck for my husband, and your options are limitless! The baker had super delightful suggestions and sprinkled Pixie Dust on the cake decor.  For custom cakes, make sure to call at least 72 hours in advance, or you can order a same-day Mickey Mouse Celebration Cake for delivery to select Walt Disney World restaurants.

    Another fun option is celebration cupcakes! Disney Floral & Gifts offers delightful birthday celebrations, and Sprinkles cupcakes will also deliver to your Resort hotel. For an extra special treat, consider the Cake Decorating Experience at Amorette's Patisserie. You and your Birthday Pal can create an edible work of art and enjoy it later at the Hotel. I consider this a win-win - a cake and a birthday gift rolled into one!

    Ronald, I hope this helps. If you have any other questions, please don't hesitate to come back.

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Meet the Panelist: Rayna, Florida

Hi y'all! I'm Rayna: wife, mom, anesthesiologist, and long-time Disney enthusiast. I've lived all over the country, but these days life has my family of seven in Florida. We're fantastically close to the most magical place on earth, and as Annual Passholders and Disney Vacation Club members we couldn't be happier about it. We've visited almost every Disney Vacation Club resort, so I'm thrilled to be here doing what I do best: Helping plan magical vacations. Learn More About Rayna

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