• On Jun 22, 2021
    Cheryl from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am having difficulty making reservations for the park. I have purchased my tickets but nothing is happening on the site when I try to book a part reservation. Help please!?

    Welcome to planDisney, Cheryl!

    Thank you for visiting us with your wondEARful question about Disney Park Pass theme park reservations.

    Cheryl, I’m sorry you’re having trouble making your theme park reservations. I know how important it is to make them as soon as possible, so I hope that with my help we can get you ready to visit the Walt Disney World Resort theme parks.

    First, please make sure that your valid Walt Disney World Resort theme park ticket is linked to the My Disney Experience account you will use to make theme park reservations. Please visit the “My Plans” section of your My Disney Experience account and view the “Ticket and Memory Maker” section. If your theme park ticket is not listed, you will be unable to make Disney Park Pass theme park reservations. Occasionally, theme park tickets purchased online do not automatically link to your account. In that case, you need to manually link them by visiting this page.

    Once your theme park ticket is linked to your account, you should be able to start making theme park reservations. Please verify that the day and theme park you wish to visit are available on the theme park reservation availability calendar. Then, access the Disney Park Pass system. Please be sure to use the same My Disney Experience account that your theme park ticket is linked to. As a reminder, theme park tickets are limited and subject to availability.

    If you continue having trouble, please visit the Walt Disney World Resort help center where you can contact a friendly Cast Member via phone, e-mail, or online chat.

    Please visit planDisney again, Cheryl. Don’t forget that we are always hEAR to help you navigate the phased reopening of Walt Disney World Resort.

    With a Sprinkling of Pixie Dust,

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Meet the Panelist: Priscila, Florida

Welcome home! I'm Priscila, native Floridian, lifelong Disney fan, and mom to two of my very own Disney Princesses! I'm passionate about all things Disney and as an Annual Passholder I visit Walt Disney World Resort often. I'm honored to be sharing my knowledge with you while on the planDisney panel. With a sprinkling of Pixie Dust, I'm ready to help you plan an unforgettable vacation to Walt Disney World Resort. In the words of Walt Disney himself, "To all who come to this happy place, welcome!" Learn More About Priscila

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