Basket of flowers
  • On Sep 24, 2022
    Teresa from OK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Having to cancel our trip. Do I lose my tickets or can I use them for a future trip?

    Hello Teresa,

    Welcome to planDisney, and I'm so very glad you've taken the time to ask us such an important question about your plans to visit Walt Disney World Resort.

    It's never a happy event to have to cancel any well-made vacation plans to visit the most magical place on earth.  Therefore, Teresa, I was truly sorry to learn you are having to cancel your own Disney trip.

    My best planDisney advice concerning your already purchased Disney Theme Park Tickets is to speak in person with a knowledgeable Cast Member who will be able to discuss any potential ways forward with you. 

    To connect with a Cast Member, please go ahead and dial the phone number for Existing Tickets contained within this handy Walt Disney World Resort Phone Directory.  Prior to calling, you'll want to be sure to have any pertinent information close to hand. 

    It may also be possible to reach out to Cast Members via this handy email form too.

    In addition, you might find these Frequently Asked Questions - Tickets to be a really useful resource. 

    And just as the last of my thoughts for you, I find that the best way to view any of life's little cancellations is that it doesn't mean "Never", it just means, "Not right now".  Which I sincerely hope is the case for you, Teresa.

    Please know you can always write back to me here at planDisney if you should have any follow-up questions concerning a vacation to Walt Disney World Resort.  Teresa, I'm always happy to help wherever it's possible for me to do so!

    Have a great Disney day ~ Jane
thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

Related Video

  • thumbnail image for Good Neighbor Month | Disney Initiatives For A Healthier Planet | planDisney Podcast - Episode 7

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.