• On Aug 22, 2021
    Jenny from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I havent recived my confirmation on my email? How long it takes?

    Hello Jenny,

    It's wonderful to see you here at planDisney! It's also wonderful to hear you have a trip planned to visit the Disneyland Resort theme parks.

    It sounds like you might have purchased theme park tickets for the Disneyland Resort, and you are still awaiting them to be delivered by email.  

    I'm hopeful that by now you have received everything for which you're waiting. When you purchase theme park tickets online or through the Disneyland Resort mobile app, delivery might not be right away. The Terms and Conditions note that delivery can take up to 24 hours. If you are still awaiting delivery, you might want to reach out to the Disneyland Resort Ticket Services team by calling them at (714) 781-4636. 

    Jenny, if it happens that your question was about something other than theme park ticket delivery, please just let us know here at planDisney. We're here for you and happy to help share suggestions and tips to help you plan your visit.

    I also encourage you to follow the Disney Parks Blog as a great way to stay in the know about all the exciting experiences coming to the Disneyland Resort.

    Here's wishing you lots of Disney magic in your day today!

thumbnail image for Jerry

Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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