Sisters in front of Cinderella Castle
  • On Mar 12, 2021
    Helen from IL Asked

    I haven't received yet my order confirmation for the tickets I brought a few days ago, I've been waiting but I have no response yet.

    Hello, Helen!

    Welcome to planDisney! We are DELIGHTED to answer your question and help you plan your upcoming Walt Disney World vacation! I know you are going to have a TIGGER-ific time in a few months! THAT IS JUST AROUND THE CORNER! Woo Hoo!

    I am so sorry you have not received your Walt Disney World Theme Park Ticket confirmation email. Here are a few questions for you:

    1. Have you checked your junk or spam folder? These MAGICAL emails can inadvertently make their way into the wrong folder. That has happened to me before, so make sure you check there first.

    2. Did you order your Disney Theme Park Tickets online through your My Disney Experience Account? If the answer is yes, then your tickets can be found in your account. To find your tickets, hover your mouse over the My Disney Experience logo on the top right of the Walt Disney World main webpage and select My Plans. Then, scroll down to the section called Reservations and Tickets to select the tab for Ticket and Memory Maker

    3. If you do not find your Disney Theme Park Tickets there, then you can either call (407) W-DISNEY or use the chat feature on the Walt Disney World website to talk to a Cast Member. FYI...The chat feature is AWESOME, and the Cast Member I chatted with just today was PRACTICALLY PERFECT IN EVERY WAY!

    I hope this information helps you find your long, lost tickets! If we can do anything else, please do not hesitate to ask! We are here to help in any way!

    See Ya Real Soon!

    Wes
thumbnail image for Wes

Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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