Family planning a trip
  • On Jun 25, 2021
    Kristie from LA Asked

    What if I haven’t received my travel documents in the mail before I leave for my vacation?

    Hi Kristie!

    Welcome to planDisney! It looks like your visit is just around the river bend! I hope you are getting excited. The summers at Walt Disney World can be pretty hot so be sure to pack a hat, cool and comfortable clothing, and sunscreen. I also like to pack a few of those cooling rags they make for athletes. Keep them in a zip-top bag with some water and you can snap them open to help cool you down from time to time.

    Almost everything for your Walt Disney World visit should be digital, so there is very little you can expect to receive in the mail. If you will be using Disney’s Magical Express and have submitted your information to Disney, you should receive a confirmation letter in the mail approximately 2 weeks before your trip. Other than that, you likely won’t receive anything in the mail. If it doesn’t arrive, Hakuna Matata means no worries! Simply proceed to Disney’s Magical Express and present your MagicBand or reservation number.

    My Disney Experience is your one-stop for your vacation and holds all the needed information that used to be sent to Guests on paper. The "My Plans" section should contain your reservations and plans. If you made reservations online, that information should already be there. If you made any reservations over the phone or through a travel agent, you should go ahead and link them now. If you don't already have Disney Park Pass Reservations, you should make those now as well.

    I recommend you complete Resort Online Check-in. This will allow you to go directly to your room once you receive a text with your room number! If you booked a package and are looking for the complimentary luggage tags, mini-golf vouchers, and coupons, those are no longer sent in the mail and can be picked up at the front desk of your resort upon check-in.

    Rest assured, Kristie, you aren’t missing anything, and you are ready to go!
    - Kate
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Meet the Panelist: Kate, Indiana

"Welcome Home!" I'm Kate, a mom and nurse from Indiana. A lifelong Disney fan, Disney Vacation Club opened a world of vacation possibilities for our family. I’ve traveled with young children and those young at heart, planned romantic trips for two and made FastPass+ reservations for an entire marching band! Whether dining with Mickey, surfing in Hawaii, or relaxing around the pool we make the most of our Disney Vacation Club Membership. For this nurse, every day is better with a little dose of Disney! Learn More About Kate

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