• On Nov 12, 2020
    Larrissa from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Happy Holidays planDisney! I always purchase Memory Maker and I always forget how to do this. When I log in on my computer Memory Maker is connected. Does that mean its automatically connected on MDE app? I can't find it on the app, so I want to check!

    Welcome back to planDisney, Larrissa!

    Oh, my goodness, I can see that your trip to Walt Disney World is right around the corner--how exciting!

    Regarding your brilliant purchase of Memory Maker - A Disney PhotoPass Product, I feel the very same way each time I purchase it! :-) That photo package is linked to your My Disney Experience account, which means that it is also linked to your My Disney Experience mobile app. The reason you can't see any evidence of that in the app right now is that you haven't had any of those gorgeous Disney PhotoPass photos taken yet.

    Once you arrive in The Most Magical Place on Earth, head to your favorite Disney PhotoPass locations, ask a Disney professional photographer to capture the magic, and you'll be able to see those images almost instantly in the app. Just open your My Disney Experience mobile app, touch the "hamburger" (three horizontal lines on top of one another) in the bottom right corner, and you'll come to options that include "Photos". That's where your Disney PhotoPass photos will appear--and for you, because you purchased Memory Maker, you'll be able to download and share them almost instantly at no additional cost. What a fun way to remember the magic!

    As you finalize your pixie-dusted plans, Larrissa, be sure to send additional questions our way. We love to help!


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Meet the Panelist: Andrea, Pennsylvania

I am a teacher, wife and mom who has been a member of the Disney Vacation Club since 2003. I love discovering a new favorite DVC resort, fantastic restaurant or hidden gem onboard a Disney ship! I'm a micro-planner who can help you capture your own magic! Learn More About Andrea

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