Family on dock at Yacht and Beach Club; Mickey and Minnie Plush
  • On Apr 1, 2024
    Yukie Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What happens with the tickets if my kids get sick and cannot go

    Hi Yukie!

    Welcome to planDisney!  There are plenty of magical memories to be made during a Walt Disney World Resort vacation, and I hope that everyone in your family is well enough to enjoy your trip.  

    Yukie, Walt Disney World Resort theme park tickets are non-refundable, however, you may be able to modify the dates of your date-based tickets to use in the future as long as the tickets have been used.  If the dates that you change to in the future cost more money, you would need to pay the difference.  You could also reassign an unused ticket to another person on your Family and Friends List if you'd like.  If you need to either modify or reassign your tickets, you can access your park tickets in your My Disney Experience account on the Walt Disney World Resort website or through the My Disney Experience Mobile App.  You can also contact a Cast Member in Existing Tickets for additional help if needed.

    There are so many exciting things happening at Walt Disney World Resort that no matter when you visit, you'll be sure to enjoy familiar favorites as well as new experiences!  On April 10th, 1900 Park Fare is re-opening at Disney's Grand Floridian Resort and Spa.  This character dining experience features an all-new character line-up including Tiana, Cinderella, Mirabel, and Aladdin.  This summer, Tiana's Bayou Adventure will be debuting at Magic Kingdom Park and the Country Bear Musical Jamboree will also be returning this year with new numbers to delight guests.  

    Yukie, I hope this information helps you plan for your upcoming trip and rest easy knowing that options exist if you need to change your vacation plans.  Please know that you are always welcome to be our guest here at planDisney and we hope that you come back with any other vacation planning questions you have in the future!


thumbnail image for Kristi

Meet the Panelist: Kristi, Maryland

Hi! I'm Kristi and I've been making magical memories at the Walt Disney World Resort since my first visit in 1989. While I cherished my childhood visits, my favorite memories have come sharing all of the excitement and wonder of a Disney Parks vacation with my husband and three boys. Whether you're planning a runDisney racecation, a trip with little ones, a land and sea adventure, or anything in between, I'm ready to help you make some bibbidi-bobbidi-beautiful plans for your next Disney Parks vacation! Learn More About Kristi

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.