Hiya Kirsty,
Welcome to planDisney! We're delighted that you are here and that we can assist you in planning your upcoming vacation! You are getting there right after
EPCOT International Festival of the Holidays (one of my favorites) kicks off. Constance Wu will be the narrator on the 29th for the
Candlelight Processional, and then Jordan Fisher will take the helm until the 2nd. I look forward to seeing their unique takes on one of my favorite experiences.
What a great question, Kirsty! With two Mouseketeers under 4, I have had to schedule plenty of
deliveries during my last vacations. It has saved me from having to pack sleeves of diapers in my luggage creatively. I spoke to a Cast Member, and they told me that storage at resort hotels is limited (especially during the holiday season). The longest they can hold items is 7 days (the preference is for items to be sent as close to your arrival as possible) before your arrival. The Cast Member stated that there are no guarantees they can hold packages past that point, but that you could reach out to a Cast Member at your specific resort hotel to inquire further about whether there are case-by-case exceptions.
I hope this was helpful, Kirsty. Before I let you go, as you prep for shipping your parcel to your resort hotel don't forget to include the following information on the label: full name of the resort hotel (i.e. Disney's Animal Kingdom Lodge – Jambo House), the hotel address (include city, state, and zip code), the word "Guest" with your name, and your arrival date. Please come back and see us if you need anything else.
Happy Planning,
Ashley F.