Couple dining
  • On Mar 19, 2022
    Richard from South Yorkshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    what happens if palo is full on my cruise and i cant use my platinum gift

    Hello there, Richard, and welcome back to planDisney! I'm so glad that you stopped by to talk about my favorite restaurant onboard all of the Disney Cruise Line ... Palo!

    I visit Palo at least twice on every voyage that I take on the Disney Cruise Line. Both brunch and dinner are a must-do for me, so I can safely say that Palo is of high importance in my life!

    As a Platinum Castaway Club Member, one of your special benefits is a complimentary dinner at the adult-exclusive Palo. The mouth-watering dinner menu paired with exceptional service is a wonderful way to be rewarded for your loyalty to the Disney Cruise Line. If you have been unable to obtain a reservation for dinner at Palo on your upcoming cruise, there is still an opportunity to do so. I recommend that you get in touch with the Crew Members at Palo shortly after you step onboard. They will do their very best to accommodate you.

    In my experience, I have even been placed on a waitlist during my voyage and was contacted onboard when a reservation opened up. For this reason, I am hopeful that you will be able to dine at Palo. If you are unable to do so, I'm sure that the Guest Service agents onboard will find a suitable way to remedy the situation.

    Did you know that once you are onboard, you can use the Disney Cruise Line Navigator app to reach out via chat with the Crew Members at the Guest Services Desk? This is a new and handy feature of the app. You can also use the app to book your next Disney Cruise vacation while onboard. I love to do this to take advantage of any special offers that might be extended to guests while booking onboard. It's also great to not say "goodbye" to your time onboard the Disney Cruise Line, but instead, say "see ya real soon"! 

    I hope that we can see ya real soon if you have any more questions for us, Richard. We are here and happy to help. 

    Have a magical vacation, 

    Adrianna
thumbnail image for Adrianna

Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

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