dlr activities 03
  • On Dec 4, 2022
    Mark from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What happens if you miss an AP payment?

    Season’s greetings, Mark, and thanks for bringing your question to planDisney!

    As a fellow Magic Key holder, I was able to check my Magic Key Monthly Payment contract to help find an answer for you. According to the contract, if your Magic Key payment is declined, or you miss a payment, you’ll be unable to use your Magic Key to enter the theme parks until you’re able to update the delinquent payment. This actually happened to me a few months ago when the card I had on file for monthly payments was expired. I didn’t realize this until my Magic Key wasn’t allowed entrance at the Disneyland Park turnstiles, so I was told to visit the Main Entrance Ticket Booth to check on the issue. Once we realized the situation, I was able to make the payment at the Ticket Booth to reinstate my Magic Key, and I was able to enter the park within a matter of minutes. So, when you're ready to make up your missed payment, you can do so at the Ticket Booth, or you can also call Magic Key Holder support to get back on track. 

    Mark, are you following @disneylandmagickey on Instagram yet? This is the best spot for the latest Magic Key news and giveaways! In fact, one of those giveaways is happening right now! Be sure to pick up a specialty branded Magic Key holiday tote in Disney California Adventure Park under Silly Symphony Swings from 1:00 PM to 3:30 PM through December 20, 2022. 

    I hope you can return to the magic soon, Mark! 

    Happy holidays,
    Kristin
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.