Season’s greetings, Mark, and thanks for bringing your question to
planDisney!
As a fellow
Magic Key holder, I was able to check my Magic Key Monthly Payment contract to help find an answer for you. According to the contract, if your Magic Key payment is declined, or you miss a payment, you’ll be unable to use your Magic Key to enter the theme parks until you’re able to update the delinquent payment. This actually happened to me a few months ago when the card I had on file for monthly payments was expired. I didn’t realize this until my Magic Key wasn’t allowed entrance at the Disneyland Park turnstiles, so I was told to visit the Main Entrance Ticket Booth to check on the issue. Once we realized the situation, I was able to make the payment at the Ticket Booth to reinstate my Magic Key, and I was able to enter the park within a matter of minutes. So, when you're ready to make up your missed payment, you can do so at the Ticket Booth, or you can also call
Magic Key Holder support to get back on track.
Mark, are you following
@disneylandmagickey on Instagram yet? This is the best spot for the latest Magic Key news and giveaways! In fact, one of those giveaways is happening right now! Be sure to pick up a specialty branded Magic Key holiday tote in Disney California Adventure Park under Silly Symphony Swings from 1:00 PM to 3:30 PM through December 20, 2022.
I hope you can return to the magic soon, Mark!
Happy holidays,
Kristin