• On Dec 13, 2022
    Wanda from NM Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What happens if I hit the cancel button for tickets and don’t know a future date when I can return?

    Welcome to planDisney Wanda!

    I am so sorry you need to cancel your Walt Disney World theme park tickets. But I understand that plans change, so let's get you all set so you can cancel - then I will share the good news!

    Feel free to cancel your tickets, or simply leave them in your My Disney Experience account. Unused tickets, even once expired, will hold their value. Here is where the good news comes in....When you are ready to rebook your visit to Walt Disney World, give a call to a friendly Cast Member who will be happy to use that ticket value toward new tickets for an upcoming vacation. This will certainly give you something to look forward to!

    Just a few reminders. If you use even one day of your tickets, they will expire. However, if unused they will not lose their value. Also, do not worry if you do not see your Theme Park Tickets listed in your My Disney Experience account once they are past the original expiration date. They are still there; you just need to call to apply the ticket value toward your new purchase. I like to keep a note of the date of purchase, original dates of the tickets, confirmation number, and which credit card I used. 

    One other reminder: Cancel any other reservations that you may have made including dining reservations, hotel reservations, or theme park reservations. This can all be easily done on your My Disney Experience account. 

    I hope you are able to reschedule your visit to Walt Disney World. Mickey, Minnie, and the gang cannot wait to "see ya real soon!"

    Cathy
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Meet the Panelist: Cathy, Ohio

Hi, I'm Cathy from Cleveland. I love to travel, especially in the winter to escape the snow and cold of Ohio! My husband and 2 kids share my enthusiasm for travel, so we enjoy our adventures together whether it is hiking at a National Park, sailing on a Disney Cruise Ship, or going to Walt Disney World which is our home away from home. My husband proposed to me in front of Cinderella Castle and we have not stopped visiting ever since! It's a blast helping guests here at planDisney! 
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