• On Jul 14, 2017
    John from MA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    What happens if I have a fastpass for an attraction that goes down or is closed?

    Hiya John!

    Thank you so much for stopping by!  

    The My Disney Experience mobile app and FastPass+ make enjoying the parks so much easier, even when an attraction is down or unavailable.  We had this very experience before and I'll tell you, it was a piece of cake to handle!  We received an email that our selection wasn't available, and were given a choice of other FastPass+ experiences to choose from instead, or given the option to return to the attraction once it was operational again!  Making the switch using the My Disney Experience app was a piece of cake!  

    If you have any issues or questions if the situation arises, please speak with the Cast Members located near the attraction entrance for help and they'll be able to assist you!
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Meet the Panelist: Amanda, Texas

I am a former Kindergarten teacher turned stay-at-home Mom to my 2 boys and daughter.  I've been married to my High School sweetheart since 2000, and we consider ourselves experienced Walt Disney World travelers with little ones. Learn More About Amanda

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