Snowing on Main Street
  • On Dec 9, 2021
    Anne from PA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What happens to my Disney park tickets if we have to cancel because of COVID?

    Hi there, Anne! Welcome to planDisney, and thank you so much for stopping by to see us! I am happy to hear that you’re planning a Disney vacation soon, but of course, these are unprecedented times, and changes are often necessary! I completely understand wanting to be sure that your investment is secure, so I will try to give you all the details I have at my disposal!

    If a given Theme Park Ticket is assigned to a particular Guest, it will remain assigned to them unless it is reassigned. You can accomplish this via your My Disney Experience account or via telephone by contacting Disney Reservations. If the Ticket remains unused and expires, you can reuse its value in the future toward the purchase of a new Ticket! The value paid toward this Ticket will not expire! You may contact Disney Reservations to apply the value paid toward your Ticket toward purchasing a new Ticket. This applies primarily to Tickets purchased directly from Walt Disney World. 

    Anne, I hope this information helps you make the needed changes before your next trip! If we can help you in any other way, do not hesitate to come see us again! We would love to hEar from you again!

    Wishing you many magical memories,
thumbnail image for Clara

Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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