Family With Medals
  • On Mar 30, 2015
    Ry from TN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    What happens if I arrive during my designated FastPass arrival window and the attraction is closed due to technical difficulties? I would want another FastPass for that attraction but it may not reopen that day.

    Hello Ray!  Thanks for stopping by the Disney Parks Moms Panel with your question.  

    If the ride is down during your FastPass+ selection time, you will be given an alternate FastPass+ selection to use.  If you are using a MyDisneyExperience account, you should be sent an email when the ride goes down alerting you.  The email will also give you directions on what to do next.  The FastPass+ selection shows up as "Choice of Experience", so you'll be able to use it for the same attraction if it reopens for the day or you can choose something else from the list it generates if you wish to move on.  If you have any questions about it while you are there, you can always head to the nearest FastPass+ kiosk and get help there.  I wouldn't worry about it too much, in all of my Disney travels my latest trip in March was the first time I have ever had a ride go down when I was in line.  

    I hope this helps!  If you have any other questions, please come back and ask.    
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Meet the Panelist: Jackie, North Carolina

I love all things Walt Disney World.  In fact, since becoming Annual Passholders, my family of 3 is always hopping in the car for a quick trip to visit with Mickey Mouse!  I've been known to make the 8 hour each way drive to Walt Disney World (in one day!) to indulge in a Mickey Waffle or enjoy a sunny day at Disney's Typhoon Lagoon Water Park.  I may have a small family, but we are always up for some BIG fun at the Walt Disney World Resort.   Learn More About Jackie

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