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Kilimanjaro Safaris; Animal Kingdom; AA
  • On Dec 22, 2012
    Erin from NC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What happened to the new website?? I was using it to schedule my reservations for our trip in April and now it has disappeared, am I looking in the wrong place?

    Hey Erin!

    Thank you so much for coming to see us today!  The My Disney Experience portal is just starting to roll out on the Walt Disney World website.  I have noticed it will load for one visit to the general Walt Disney World website and then the next time I login, it is the standard Walt Disney World site.  I have a feeling they are just making some tweaks and adjustments to the site as they test it.  In the meantime, you should be able to access your reservation information through the http://disneyworld.disney.go.com/ site.  Simply click on the 'My Reservations" tab on the homepage.  You may need to manually enter any reservations using the reservation code found in your confirmation emails.

    I hope this helps, Erin!  Please let me know if you have any other questions.

    Pixie Dust,
    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, New York

I'm a military wife and mom to two little ones who is either on a Walt Disney World vacation or planning our next one!  Learn More About Ashley

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