Mom and child riding Seven Dwarfs Mine Train
  • On Oct 20, 2022
    Josee from QC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What happened with the magic band that we ordered if we cancel our Disney vacation? How friends are still going, can they pick it up for us? Thanks

    Salut Josee! 

    Welcome to planDisney, and thank you for sending us this magical question! I always get so excited whenever I see fellow québécois Guests in our queue, so I knew I had to answer your question. Plus, I love using MagicBands while on my Disney vacations, so I am so glad you decided to use them too.

    As you probably know, MagicBand purchases are final, and therefore, they would still get delivered regardless of when you cancelled your vacation. However, MagicBands ordered by Canadian Guests are usually available at your Resort's front desk. In the past, I have been able to ask front desk Cast Members to let a friend pick up a package for me, but it was in person. For that reason, I would highly recommend that you call a Disney Cast Member to see if this could be done. For instance, they may ask for your friends' information for security purposes. Otherwise, they will be able to advise you on the following steps.

    Now, Josee, have you heard about the brand new MagicBand+, which has been available since this summer? Not only does it include the same features as previous MagicBands that we know and love, but it also allows you to engage in the magic in brand-new ways. Personally, I am particularly excited to try the Disney Fab 50 Quest and the Star Wars: Batuu Bounty Hunters on my next trip as you get to interact with your surroundings. Indeed, if you remember playing the Kim Possible or Phineas and Ferb interactive games at EPCOT, you will enjoy those activities too. Cancelling a Disney vacation is never fun, but at least there are so many new things waiting for you when you do reschedule your trip!

    I hope this was helpful, Josee, and that you will be able to experience the magic real soon on your next Disney vacation! If you have any other questions, please don't hesitate to reach back out. It is always an honour to help my Quebec neighbours!

    Have a magical day,

thumbnail image for Ariane

Meet the Panelist: Ariane, Quebec

Hello humans! My name is Ariane and I am a French-speaking Walt Disney World Resort lover from Montreal, Canada! Since the cold does bother me (sorry Elsa!), the Walt Disney World Resort has become my second home. If you need any help planning the most magical vacation from Canada or finding the most Instagrammable spots and treats, I'm your gal! I cannot wait to help you chase the wind and touch the sky on your next Disney vacation! Learn More About Ariane

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