Woman in wheelchair with man
  • On Feb 28, 2022
    Suzanne from NV Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I am handicapped (back surgery) and we’re coming March 29 2022 Magic Kingdom and again March 31 Epcot, I would like to request a handicap scooter for both days. Also would like to schedule Peter Pan anat Magic Kingdom and at Epcot Remus Ratatouille Adventu

    Hi Suzanne, and welcome to planDisney!

    I know all too well about having back surgery and how it can affect you, especially when you want to be engulfed in the magic of Walt Disney World Resort! I can tell you that you can create some special memories for you and the rest of your travel party with a bit of planning. 

    You have a couple of options when it comes to renting an ECV or wheelchair for your personal use. You can rent one when you arrive at your planned theme parks, but you will need to return it when you leave for the day. The cost to rent an ECV or wheelchair can be rented for the day, or because you have plans to visit more than one theme park, you can pay the cost to rent for both days in advance; just be sure to keep your receipt handy. Another option would be to utilize the services of Disney’s Featured Provider, Scooterbug dot com. After having back surgery, even walking from the parking lot to your destination can be a chore, but having the ECV or wheelchair handy will help. They will drop it off at your resort before you arrive and pick it up from Bell Services the day you depart, so you will have access to it at all times while you are vacationing. 

    I believe what you may be referring to is the Disability Access Service (DAS) program offered to “guests who have difficulty tolerating extended waits in a conventional queue environment due to a disability.” If you will need access to DAS, you will need to pre-register 30 days before your first park visit but no less than two days before your arrival.

    Please let us know if you have additional questions; we are here to help.

    Have a magical day!

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Meet the Panelist: Raquel, Texas

As a mom of two children 6 years apart in age, it takes some creative planning to give each child a memorable Disney experience. Adding in a sprinkle of surprise pixie dust makes each vacation special for everyone.
Learn More About Raquel

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