Special Needs Family with Mirabel; girl in costume; Encanto
  • On Oct 24, 2023
    Keyla from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Does a handicap person get a genie pass?

    Hey there, Kayla!

    Welcome to planDisney! I'm super excited to hear about your upcoming Disneyland Resort adventure with your Mouseketeers during the holiday season! The Happiest Place On Earth is all about creating magical memories, and it's fantastic that you're planning ahead to make your visit as smooth as Buzz Lightyear's intergalactic voyages!

    Kayla, just like how Andy's toys take care of each other, the Disneyland Resort takes special care of each guest. That's why I'm here to guide you through the Disability Access Service (DAS) that the Disneyland Resort offers. You can always rest assured that everyone is welcome!

    For your convenience, you can pre-register for the Disability Access Service (DAS) 2 to 30 days before your trip. I suggest scheduling a live video chat with a Cast Member to begin the process about 2 weeks before you plan to visit. No medical documentation is necessary, and the Cast Member on the call will go to infinity and beyond to make sure your accommodations are as magical as possible.

    You can also call them at (407) 560-2547 or email disability.services@disneyland.com.

    Another option is to request DAS in person at any Guest Service Desk at the Resort. Pro tip: I find that Chamber of Commerce on Buena Vista Street at Disney California Adventure Park tends to have the shortest wait times!

    I hope I've been as helpful as Woody is to the rest of Andy's toys, Kayla! Don't hesitate to follow up with me if you need any further assistance. I'd love to share my favorite tips and tricks for visiting the Disneyland Resort!

    You've got a friend in me,
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Meet the Panelist: Danielle, California

I'm Danielle, a happy wife, toddler mom and educator who grew up just around the riverbend from the Disneyland Resort. I love to find ways to experience all of the magic that The Happiest Place On Earth has to offer. I always find the yummiest snacks, take practically perfect photos and add magic to a romantic night out. I'm thrilled to share ways to keep our little ones happy and cozy in the parks and hotels, so if you're feeling overwhelmed planning your dream trip, then you've got a friend in me! Learn More About Danielle

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