Hi Kathleen! Welcome to planDisney.
My family had our first experience on Star Wars: Rise of the Resistance earlier this summer, and we were completely blown away! It's truly amazing to be right in the middle of your own Star Wars story and go on a mission alongside beloved characters. I laughed, gasped, and screamed...and I loved every minute!
You're correct that the current process for securing a Boarding Group for
Star Wars: Rise of the Resistance involves using the My Disney Experience mobile app on your smartphone and
the steps are outlined in this helpful FAQ. If nobody in your party has a smartphone, your best bet is to see a member of the
Guest Experience Team at Disney's Hollywood Studios. Look for Cast Members in blue polo shirts stationed throughout the theme parks. Explain your situation to them and see what options they might have for you. Crowd levels and ride operations vary from day to day, so I can't guarantee you'll be able to secure a boarding group (even those with smartphones may not), but the Cast Members are there to help!
Enjoy your visit to Batuu, Kathleen! My daughter's number one priority when arriving in
Star Wars: Galaxy's Edge is stopping for a refreshing Blue Milk at
Milk Stand - one sip and you'll be saying, "Chewie, we're home." Have so much fun making your plans, and please come back and see us if we can help with any further questions.
May the Force be with you,
Robyn