large family coming out of Cinderella Castle
  • On May 16, 2021
    Leah from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    My guests indicated they're linked however I went to book parks for our trip and it says they aren't I need assistance having them recognized as party members to book parks asap

    Hi Leah! Welcome to planDisney!

    You must be excited to visit the Walt Disney World Resort soon! My family and I visited a few weeks ago and had the BEST vacation. We didn't want to leave! I know you will have so much fun with your traveling party!

    I have been on a few trips with friends and we have linked My Disney Experience accounts to plan together. It makes traveling with extended friends and family a lot easier! When logged in to your account, go to "My Family & Friends" from the My Disney Experience drop-down menu on the main Walt Disney World website. Scroll down and click "Add a Guest." On the next page, choose "I'll enter their name and age," then change the age to 18+. This will bring up the option "Invite this Guest to connect." Selecting that will allow you to enter the email address for their My Disney Experience account. Once you have sent the invite, they will accept in their email, then you should see them appear on your My Family & Friends list.

    If you are still having trouble, you will want to call Disney directly at (407) 939-4357 and speak with a Cast Member who can troubleshoot with you and walk you through the entire process over the phone.

    I hope you have an amazing vacation, Leah! Please let us know if you have any other questions.

thumbnail image for Tabitha

Meet the Panelist: Tabitha, Tennessee

Hello all! I'm a happily married, proud mom to two young children, and I love to plan trips to Walt Disney World Resort. One of my favorite things about taking a Disney Parks vacation is that there is always something new and wonderful to discover, no matter if this is your first trip or if you visit multiple times per year. I'm excited to help you plan your next adventure!
Learn More About Tabitha

Related Video

  • thumbnail image for The best digital tools for Walt Disney World Resort vacations!

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.