• On Oct 5, 2018
    Robert from LA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Are guest in wheelchairs able to skip the line? or given special accomidations?

    Hi Robert,

    Welcome back to the Disney Parks Moms Panel! Thank you for bringing this question to us!

    Guests in wheelchairs receive a variety of accommodations in the parks and resorts. Review the Services for Guests with Disabilities paying particular attention to the Services for Guests with Mobility Disabilities. There are guide maps and important information about attraction access for guests in wheelchairs or electric conveyance vehicles (ECVs). Some attractions may require the guest to transfer from the wheelchair to the attraction, so pay particular attention to that information.

    Although guests in wheelchairs or ECVs can be accommodated without skipping the lines, I do suggest that you speak with a cast member in Guest Relations when you enter your first theme park. The cast member can explain possible accommodations. If you have a member of your party who cannot tolerate the traditional line queue, the Disability Access Service might be helpful. 

    Robert, when we have used this service in the past, we have been able to use it in addition to our Fast Pass+ selections. The service allows us to request a return time for a ride. Any member of the party can request the return time at the entrance to the attraction, but when you return, the person with the Disability Access Service must scan in for the ride first. If a cast member determines that this service is appropriate for a member of your party, then she or he will verify how many other members of your party can ride with the person with the Disability Access Service. This service was a lifesaver for my husband in the past!

    Magic, memories and Minnie Mouse hugs,
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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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