Family with disabled dad speaking with cast member
  • On Nov 9, 2021
    Linda from OH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a guest services outside the gates of the parks where I can get a DAS pass? We've been unable to use the online pre-registration system so far and will be in Orlando a few days early. I would like to have this done before we get to the parks.

    Hello and welcome to planDisney, Linda!

    Thank you for stopping by with your very first question! It is a pleasure to assist you as you plan your upcoming Disney adventure!

    The Most Magical Place on Earth is one of the most accommodating vacation destinations, offering Guests with disabilities a welcoming and inclusive environment. Visitors who cannot wait in a regular queue environment due to a disability are welcome to register for Disability Access Service (DAS) at the Walt Disney World Resort and request a return time for a specific experience that is comparable to the current standby wait. 

    Guests can register for DAS before their arrival at the Walt Disney World Resort via live chat video or in person at Guest Relations locations at all four theme parks. Although Guests registering in person for DAS usually do so at the Guest Relations locations inside the theme parks, I recommend stopping by Guest Relations right at the entrance of all four theme parks to check if they can also register eligible Guests.

    I hope this information is helpful, Linda! Come back to visit us real soon if you have additional questions, and be sure to check our Panel Extras for more tips and advice!

    Best magical wishes,
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Meet the Panelist: Thiana, Brazil

My name is Thiana and I am a German-Brazilian sworn translator from beautiful Brazil. I am happily married to my prince charming and the proud mother of two lovely princesses. When I am not busy with work or family, you can catch me reading, running, listening to music, or planning our next Walt Disney World Resort visit. I hope to help you plan a magical Disney vacation that will be filled with wonderful memories.

Learn More About Thiana

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