Teens on attractions
  • On May 13, 2019
    Monica from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Going to Guest Services to link our Magic Bands to ASD teen son's DAS in case of trouble with long lines. But he is sensitive about being singled out. How to approach Guest Services in most low key way to avoid upset?

    Hi, Monica!  Thanks for bringing your question to the Disney Parks Moms Panel.

    Like you, I also have a son who has autism.  One of the things that keeps my family coming back to the Walt Disney World Resort year after year is the way the Cast Members go above and beyond to accommodate guests with special needs.  The Walt Disney World Resort's Services for Guests with Disabilities makes the magic accessible to everyone.

    When visiting the Walt Disney World Resort with my son, we always utilize Disability Access Service (DAS).  By helping to keep our theme park visits calm and stress-free for my son, DAS has been a lifesaver for my family!  In order to obtain DAS for your son, you will need to stop by Guest Relations at any of the Walt Disney World theme parks and speak to a Cast Member to see if this is the right accommodation for him.  

    If DAS is provided, you will need to take part in a registration process.  All members of your travel party must be present in order to link their MagicBands or admission cards, so hopefully this will help your son to feel less singled out.  A photo will need to be taken of the guest to which DAS is assigned; however, if preferred, the photo may be taken of a guardian.  I can tell you from my own personal experience that all of the Cast Members my family has interacted with during this process have been extremely sensitive to my son's feelings and have kept the whole interaction rather low key.

    When obtaining a DAS return time for an attraction, any member of your party may discuss this with a Cast Member and scan their own MagicBand or admission card.  Your son does not need to take part in asking for a ride return time if he prefers not to.  He will, of course, need to experience the attraction along with other members of your travel party in order to use the DAS return time.  Your son will need to scan his MagicBand or admission card first, before the rest of your group, when you return to ride.  No need to worry though, to other park guests this will simply look like a group of guests using FastPass+.

    Of course, every person on the autism spectrum is different.  You know best how to help your son to feel comfortable in a given situation, but I hope you find the information I have provided helpful.  Before your visit, be sure to check out the Walt Disney World Resort's resources for guests with cognitive disabilities.

    Wishing your family a magical vacation!
thumbnail image for Samantha

Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.